Privacy Statement
At Fairbet we respect your privacy. This Privacy Policy explains what information we collect when you use our services, how we use and protect it, and the choices available to you. We aim to be clear about the personal and technical data we hold and how you can manage it.
Types of data we collect
We collect several categories of information to operate accounts, process transactions and provide customer support. This includes personal data, technical data and transactional records.
Personal data
Personal data may include your name, date of birth, contact details (email, telephone and address), identity documents submitted during verification, and other information you provide when registering or contacting support.
Technical data
We collect technical data such as IP addresses, device and browser information, operating system, and log data about your interactions with our site or app. This helps us maintain security and improve performance.
Transactional data
Transactional data covers payment and banking details, deposit and withdrawal records, bet and play history, and any communications relating to financial transactions. We keep necessary records to meet operational, regulatory and dispute-resolution needs.
How we use your information
We use your data to create and manage your account, process payments, verify identity, prevent fraud, respond to enquiries and comply with legal obligations. We also use technical data to maintain site stability and to diagnose and resolve technical issues.
Data protection practices
We take reasonable measures to protect data from unauthorised access, disclosure, alteration or destruction. These measures include encryption of sensitive data in transit, access controls, staff training and regular security reviews. While we work to safeguard your information, no system can be guaranteed entirely secure.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login sessions and understand site usage. You can manage cookie settings through your browser or device. Some features may not work correctly if cookies are disabled.
User rights
You have rights over your personal data, including the right to access, correct or request deletion of information we hold about you. You may also object to certain processing activities or request restriction of processing where applicable.
Access, correction and deletion
To access, correct or request deletion of your data, contact our data team at [email protected]. We will verify your identity before fulfilling requests and will respond in line with applicable privacy obligations. In some cases we may retain limited records where required for legal or operational reasons.
Information sharing and third parties
We may share information with service providers who support our operations, such as payment processors, identity verification vendors, customer support partners and analytics providers. We may also disclose information where required by law or to protect our rights. We require third parties to protect data and to use it only for permitted purposes.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on our site with the effective date. Continued use of our services after changes indicates acceptance of the revised policy.